December 29, 2002

Harried Holiday

This has been a hectic and food filled holiday season. The highlights so far (still a week to go) include a trip across country to spend an early Christmas with my parents and Grandmother and one of Joy's sisters. Left Thursday after work and returned across country Sunday (yes we are still living in the US and not England or the Netherlands, which would make a cross country trip a little more sane).

Tuesday after work (out at 1pm) it was a train up to NYC. Arrived in Manhattan's Penn station to 8 taxis and just three fares (asking myself if this was still New York). Arrive at Joy's sister and husbands apartment, change clothes and head to Bay Head Brooklyn for Christmas eve dinner. Dinner was great at the Joy's brother-in-law's sister's house, which included 6 or seven courses of stuffed mushrooms, seven layer eggplant parmesean (to die for), mussels in a dill cream sauce, jumbo shrimp in a tarragon vodka tomato cream sauce, marinated calimari and octopus salad, swordfish with a jerk rub and mango chutney, salmon en crote with a cream horseradish sauce with green salad, and Italian pastry assortment for dessert. We left in a new snow falling back for Manhattan after midnight.

We had a "toilet incident" that put us out on the streets of Manhattan at 1:30am Christmas morning looking for a plunger (the building could not locate the one they have for a 23 story building. We tried bodegas, one Duane Reed (wagged their finger at us for wanting a plunger and pointed us to the Liquid Plummer, which we purchased). We got back to the apartment to read, "Not for toilets" on the bottle. So we tried the building across the street, which had one for us to borrow and the maintenance guy would not take our $15 holiday gift offer (If we move to NYC we are going to look at the Mondrian just because of this graciousness, bless them). At 2:45am I was able to go to the bathroom, which I had been holding since Brooklyn as I thought I could hold it and I was being a gentleman and trying to be a gracious husband (this all may be reconsidered at a later date).

Christmas morning we woke at 9am or so and had coffee and eggs then opened gifts with in-laws. This was quite relaxing. We changed and went to go to church a couple blocks away. We prepared for the rain, but not completely for the torrential downpour, which had us soaked from the mid-thigh down upon arriving at the church. The services was nice and the modern architecture wonderful to look at as it cast great shadows and provided enjoyable plays with the light. After church we went back and changed to dry clothes and I helped a little with the rack of lamb (good to keep in mind it is 450 degrees Fahrenheit for 15 minutes not 325 as well as stronger encouragement to keep the oven door shut -- broad cookbook like Joy of Cooking is a needed gift for that house or even for me to travel with. We finally ate wonderful lamb and mashed potatoes (appearantly they had their own adventure the previous day).

We were catching the 6 o'clock train back to DC, which was now going to be in a serious snow storm. We left the building and the wonderful hospitality to hop into a cab (yes the subway is down one long block and down a short block, but there was one or two inches of snow and we had wheelie bags). The taxi did fine until the mid-forties going down 2nd Avenue where stopping and starting turned challenging. We finally made it to Madison Square Garden and Penn Station. The train ride was quiet, but we did have to stop to knock ice off the bottom of the train.

Once home we have had a brother-in-law staying with us as their house is still undergoing serious remodelling (he moved back home last night). On Friday we had a wonderful dinner with friends at Local 16 on U Street, NW in DC. The food was quite good (the white bean soup was a little too salty, but the jerk chicken pasta and mahi mahi were great. This weekend has been a weekend filled of more errands than one could dream of (although Sutton Gourmet in Bethesda had a wine, champagne, and port tasting in their store on Saturday covering 35 to 45 offerings and I found a couple to buy and a few to add to my wish list that will make great pairings). I did get to use my new KitchenAid stand mixer to make a thin pear pound cake (out of Patricia Wells Bistro cookbook), which turned out wonderfully with a dollop of whipped cream scented with pear brandy on top. This followed a potato leek soup, which I have been craving and not made for a few years now.

Soon we are back off heading south to meet up with more parents and three kids and a brand new puppy. I may have hide for the month of January to recover.

Up the kilt of the BBC redesign

Matt has posted a PDF of the detailed BBC redesign process, which is well worth the download time (7.3 MB plus). This is how the process should be done and is done often in places that care to do it right. This process takes time, which equates to money, but the reward is happy satisfied users.

At first I found it a slight bit odd that the Beeb would target their voice map (page 16) to the fun and highbrow side of the map. I understand highbrow, but fun over functional seemed odd at first (possibly since I work with clients that should be focussing on the functional and not so fun side of the map (some think of the fun at the detriment of functional). But, having the Beeb America channel help understand the fun side of the site. There is a lot of information that the Beeb produces and much of it is instructional/educational, which benefits from having the fun element. I have tended to think of the BBC as a resource for my news, and growingly so my information (gardening, etc) and entertainment.

BayWolf at home

An early Christmas gift arrived yesterday and brought much pleasure. The BayWolf Restaurant Cookbook is a gem that is a good read and I am sure will provide a pleased palate. I am already looking for the prime ingredients needed to recreate the wonderful meals.

Emergance finally makes my reading list

My other reading on my quick trip to Spokane, Washington included Stephen Johnson's Emergence, which I am finally getting around to. It is a wonderful book that cuts across many fields of expertise and ties them together in a well thought through manner. Not much in the book is really new, but the connections of the cross-currents makes a fun read. It has sparked the Alan Turing interests in me again and has me looking for my Metamagical Themas by Douglas Hofstadter, which must still be in a box. Metamagical opened many of the doors Johnson opens in Emergence, but is a more approachable manner. I will hopefully finish Emergence on my next quick jaunt.

Building a logo tips

My airplane reading included Inc magazine, which provided Guidelines to designing a logo which includes great advice for Web design also. Keep it simple, use it everywhere, and consult professionals are some of the bits from this overview. This is a good approachable quick read with solid suggestions that should be followed.
December 18, 2002

Quiet time offers reading for IAs

Things will be quiet here for a few days. Go read the Boxes and Arrows and the equally great offerings at Digital Web. Digital Web is offering The Psychology of Navigation by Jesse James Garrett Persuasive Navigation by Jeff Lash Navigation Complex by Peter-Paul Koch. All of these articles are well worth the time to read, Jesse's may be my favorite of the bunch for personal reasons.
December 16, 2002

Creative Commons license project

The Creative Commons launched their License Project today. This is the CC's reason for being or a large chunk of it. I dream that this will make a large impact over time as the previous version of copy protection fails in many ways, one is there is no provision for ease of understanding the creators permissions for use. I am very impressed withe work that Matt put into the site.
December 14, 2002

Text to HTML tool

Dean is building a text to HTML tool to add structural and typographical features easily. This would provide proper tagging and encoding of typographical characters without the user having to know what these elements are, just what they do.

Meryl gets Lou and Peter talking about IA

Meryl's interveiw with Lou and Peter about information architecture over at Digital Web is a must read. It is a good overview, plus it gives good answers to many of the definition problems that continually pop-up in IA.

Accessible persona

I was reminded today of Marcus a persona in Mark Pilgrim's Accessibility tutorial for Weblogs (and anybody else interested). Marcus is actually a real person (as pointed out by Mark), which drives the persona home. This may be my favorite example currently for accessibility.

At work we constantly get outside developers turning over non-accessible sites or applications. The client I work for is put through the painful task of explaining what needs to be done to meet Section 508 requirements. The teeth pulling the client goes through is shameful as the outside contractors want every single item spelled out and they want to know why (they usually have built the application or site through reusing a previous product built by somebody that is no longer there and that way they can do the job cheaply and make a better profit, had they built from the beginning knowing and understanding the requirements it would have been easy and inexpensive to do). Often times I am asked to help define what needs to be done and why something fails compliance, usually as a sanity check (accessibility has been an area of strength for four years or more). The regulations are very broad and do not define the exact actions that should be avoided (this is the correct approach to allow for technological improvements).

Marcus is a great example to have on the shelf as much of the information I work with during the day is public information that the taxpayers paid for, whether they are sighted, physically able, have their hearing, or not. We know that there is a decent number of users that come to government sites from publicly available systems (like in libraries) that have technology that is nowhere near current. These people should be able to get to the information and use the information and applications around it as others can use it. Marcus is usually what we see as worse case scenarios using Lynx, but also what we think of as our baseline. Knowing Marcus exists and is really helps greatly.

There is also a benefit side to building accessible information, it is future ready information. The information that is fully accessible is ready to use with no (or is rare cases slight) modification on mobile devices. This is the wonderful thing about building accessible information. One of the first steps is building information that validates to a standard. The next thing is separating style from the content by using style sheets, which make it easy to over ride any style that is problematic or to easily allow for scalable styles. This two helps create information that is future compatible. Accessible information can also be easily reused in from its presentation as it is built to standards that ease.

Accessible information is also structured properly. Structuring information properly is far more than how it looks, it is how is marked up. A header on a Web page has an "h1, h2, etc" tag around it, which eases the ability to build a table of contents or use that header as a contextual aid to summarize the information below it (that is if headers are tagged properly and the content in the header is properly descriptive). Structuring the information helps the information be reusable out of the Web page as that is what HTML does, provides structure elements in the markup tags. If information to be reused has needs (including structure and context that is easily discernible), which validating HTML provides as a basic foundation -- of course there is much that can be improved upon the basic HTML markup, but it addresses the information needs. Building accessible information applications (Web sites included) keeps money from being wasted in the future and it does not require buying a third-party application, which are often cause more problems than they solve where accessibility is concerned (this will not always be the case).

As Joe Clark's book, Building Accessible Websites points out accessible does not mean ugly or plain. Joe walks the reader through how to make beautiful sites that are also wonderfully to folks like Marcus (side note: Mark Pilgrim edited Joe's book). Another excellent book on accessibility, and is my favorite book on accessibility, as it works very well for Web application developers (and I agree with its approach to information in complex tables more than Joe's approach) is Accessible Web Sites. These are two great resources for leaning how to do things properly. I will be working on longer reviews of each in the near future.

December 13, 2002

Usability Net from the EU - Updated

UsabilityNet is a solid resource put out by the EU. There are many great resources, like the methods table, but there were also many visual presentation and structural problems that kept me from getting the most out of the site. On the top page there presentation is very cluttered and the image buttons are not easy to scan, or for that matter read (here a text links with CSS would offer much better readability and would easily be resizable for those with visual difficulties). The inside pages often have two layers of navigation, but use a visual presentation that not only had me slightly baffled, but other Web development and design professionals too. Not only are there two layers of hierarchial navigation layers on the top, but there are sometimes left navigation provided. I really was not sure what the differences were between the second tier top nav and the left nav as they were similar.

I completely agree with Beth that the Usability for Managers section offers great resources. This page gives solid reasoning behind the benefits of using usability testing and development.

The area where this site could use the most improvement is the accessibility of some of the informaiton. The methods table is a great idea with a solid presentation, but it is not accessible in the slightest for folks with disabilities or those using mobile devices. The largest disappointment is the page is not printable.

In all this will be a great site if they can get through some of the structure and presentation issues. It seems ironic that the site has usability problems, but it is a young site with a great future and I have no doubt they will get there.

[hat tip Beth]

DirecTV DSL to close but may have options

DirecTV DSL is closing says SlashDot. I am really bummed as I have used them and Telocity (who was gobbled by DirecTV DSL this past year) for a couple years. It has been great service and once I moved I have been getting 1.3MB down and 750kbps up for $49.00 a month. Not only the speed, but the customer service has been light years better than any other service I have used for most anything (much better than the rude and know-nothing Comcast Cable or the slow and everything is somebody else's fault Verizon for a sub-rate product).

Those of you in a similar situation the page to watch is DirecTV DSL site and their DirecTV DSL FAQ page as they are saying more on Tuesday 17th of December. It looks like Speakeasy may be a solid option or directly from Covad.

December 12, 2002

Heuristic evaluation template for OmniOutliner

Michael post his OmniOutliner Heuristic evaluation template. This is going to be a well used template, too bad I don't have a Mac at work or it would really be well used.

For the unwashed, the OmniOutliner is a Mac outlining tool that is fantastic for todo lists, building outlines for work, us outlines with categories, etc. I tend to think in outline format when I really try to structure ideas as a foundation for easily understood communication. One of the great things about Outliner is the ability to output wonderful HTML from your hierarchial outlines. I have done this a couple times and pulled it into Dreamweaver MX code view to see beautiful XHTML with validating nested unordered lists. It was such a wonderful site to see an application that generates validating code and well structured information at that.

PHP 5 for the Enterprise

A solid overview of PHP 5 and the Enterprise in Open Enterprise give insight in to the power and growth PHP is gaining and undergoing. PHP puts up a solid fight with ASP 3 and is often the better solution for many, if not most projects/products.
December 11, 2002

Liars want more money to for blank media

IT Buisiness writes, "Media levy hike may force vendors to drop products", which seems to be part of my problem with the proposed increase in price of any medium to false levels that are not set my the market. In a sense the increase is being proposed by folks who are not creative, are finding they are not creating value, they have nothing productive to contribute, and have found a means to slip their overly padded pockets before the consumer again. The reasons given for the increases are the same poor lies about the starving artists. The artists are starving because of the middle men. The liars in this case have added notthing to society and want to force folks to pay their unproductive behinds more money to copy my own content I created or content I bought and would like to have fair use (my own edit of a movie or a mixed CD I can play in my car). The liars want to point fingers at you when they should point fingers at themselves. Every new media was the downfall of a media's industry. The liars cry "poor me" at each and every turn, but they are replaced with folks that learn to take advantage of the medium and create compelling content. The current band of unsuccessful business must bereplaced with a breed that understands how to take advantage of the medium. The liars know their days are numbered in their own jobs, because they are incapable of doing their jobs.

RSS feeds are very Clue Train friendly it seems

Not long after I posted my RSS disconnecting the creator and the user comments it started sinking in that it really does not matter. We it does to some part, but from a user's perspective the RSS allows a quicker more efficient method of scanning for information they have an interest in and easily see from one interface when new content has been written. I use other's blogs and digests to find information to post for my own reflection and to use as jumping boards to new ideas.

Yes, the interaction between creator and user is important, but it is not as important as getting informtion out. I began thinking that the whining about the lack of interaction on my part was rather selfish and very contrary to the focus I have for most information, which is having the abiltiy to access, digest, add to, or reformulate the information into another medium or presentation that will offer possibly better understanding.

I was self-taught in the values of the Clue Train so when I heard about it for the first time I was supprised so some large degree that the manifesto had resonance and turned on a light for many people, for myself and some others, I guess we drank the cool-aide early, as we thought this was the way things were or should be from the beginning of electronic information and a truely open community where information flows freely. Yes, the RSS/RDF/XML feed is a freer flow of information and puts the choice of the information consuption in the user's hands.

Supernova conference explodes with ideas.

I have been very intrigued with supernova and the coverage on blogs (supernova's own blog, Doc's day two and day one, Kevin Werbach's coverage, and Cory on boingboing). There is a lot of great ideas and imressions of technology and its next steps. This is very good for the mind and digital spirits. Oddly none of the intended topics were stellar, but the tangential conversations really were on target.
December 10, 2002

Model of Attraction Outline - Version 1

The Model of Attraction ouline version 1 is now posted. The outline has been structured to set up a structure for filling in the blanks and providing a better strucutre for understanding the MoA. Outlines are my foundations for writing more serious works. Outlines help me find holes and provide a structure to rest content upon. This verion is largely attributed a train ride to Philly that allowed me time and untethered space to think, order, and write.

Please comment if you are so inclined. Find holes are areas that do not seem fully fleshed out enough. Thank you in advance.

RIP Smokey

The Washington Post says R.I.P. Smokey the Bear. I hope this dismantling of the U.S. Forest Service is a failed effort. I really don't want to go to a Haliburton Yosemite Forest showcasing the one remaining tree and the "environmentally friendly" pavement.
December 9, 2002

RSS and interconnections

Since I added the RSS feed I have been picking up other RSS and RDF feeds. I have been using Ranchero's NetNewsWire Lite to pull many feeds of sites I read on a regular basis. I have become a convert to RSS/RDF extracts. They are a time saver for seeing only updated sites. I have read feeds of many of the news sites from MacReporter for quite sometime, but having personal content and blogs pulled in is quite a timesaver and allows me to get through more information.

I do see a downside of the XML feeds, in the disconnection of the creator from the users. The Web has given us the ability to have digital ghosts that we know come to our sites and possibly read content. This is much like Plato's cave shadow people, in that we do not see the actual people that come to the sites, but we surmise what these visitors are like and what they come to read. Occasionally we receive comments on the site, e-mails from visitors, or best meet folks in person that read/experience your work. It is very much a disconnected work that is built from guesses, for those that try and care (some just build for themselves resources to be used remotely and all others are welcome "free riders", like here). The XML feeds seem to take away another level of the "interaction" between the creator and the users. This relationship is important in communication as the feedback helps shape the message as well as offer paths for both parties to learn and grow.

The XML feeds offer the consumers of the information easier and more efficient means of getting, filtering, and digesting information, but the return path to the creator is diminished. The feeds are a consumer oriented communication channel and not so much an interactive communiction channel. The down side is a lack of true interactive communication, which becomes more of a consuming produced products, much like frozen dinners that get popped in the microwave. The interaction provides the creator with an understanding of how the user consumes the information and what the consumer of the information is finding usable and how the consumer is being drawn to the information. When one cooks their own meals or is being cooked for the meal can be spiced and seasoned appropriately for consumption. The presentation of the food can be modified to enhance pleasure. The live cooking process allows for feedback and modification. Much like the interaction of information in a communication scenario the creator and the consumer have a relationship, as the creator finds the structure and the preferred means of consuming the information the presentation and structure of the information can be altered appropriately.

In a sense the XML feed could be seen as one type of information structure of presentation. There are other options available that can be used to bring back the interaction between the creator and consumer. Relationships and connections are built over this expansive medium of the Web through information and experience. These connections should be respected and provided a place to survive.

NPR finds music gems

Running errands this past weekend I heard a snippet on NPR about the All Songs Considered 2 CD. There were a few songs played and discussed that really intrigued me. This meant Saturday night I spent nearly three hours digging through the All Songs Considered site listening to the archives. I found many obscure bands that I new really want to listen to more. I often have caught bits and pieces of ASC while in the car, but never can remember who it was that piqued my interest.

This site, like many others on NPR really augments the radio experience, bringing it into an explorative medium with memory, which has been my complaint with radio for years. Radio is transitory and fleeting. Remembering a song or discussion while changing lanes, answering the phone, draining the pasta, etc inhibits structured listening that augments aural memory.

I was once embarrassed that I picked up much of my new music finds from NPR, but with much of the commercial radio market serving up untalented pablum (or perhaps misproduced talent) I have an outlet. I have found John Mayer before many others I considered to be well plugged in. There is a depth of music talent and spectrum that is missing in the overly corporate regulated airways.

A few finds from this weekends digging are The Frames who gave up the over produced song and started their own record label. Metaphor, Damien Gough/Badly Drawn Boy reminding me of Prefab Sprout, and Lanterna. Lanterna is a rather unknown band that is from Champaign, Illinois and one of the members works as a sound engineer for an NPR station, unknown to the folks at ASC.

Following this thread to music that I really enjoy from a relatively unknown... It is rumored that The Walkingbirds have received air play on an NPR site in Pennsylvania. This is great news if it is true. I have really enjoyed Scott's music that he contributes to Walkingbirds. It seems that NPR finds the gems in the rough terrain that great music is forced to walk in by the corporations that produce musical mediocrity. I am happy that NPR has blessed the gem of Walkingbirds. This has been a good few days for finding music.

December 5, 2002

Females and technology

There are two intriguing articles in the BBC Tech section regarding females and technology. One covering Women as Africa's new tech warriors and another looking at children learning technology from building Lego robots. The second article brought out a particularly interesting point, in that girls tend to build the robots in a social manner and tend to script a story to build around, while the male groups had one lead that moved the tasks forward. I tend to think the girls approach is slightly better, in that it involves thinking through scenarios, which is a large part of what IAs, interaction designers, and user-centered designers do. It is along the lines of the measure twice, cut once approach. The article on Africa was intriguing to me seeing the gender stereotyping spanning continents. There are few things that I believe are out of reach from anybody learning (this could be my American can do enculturation), but getting over stereotypes and learning how people learn best and work best is very important.

Snow with a house

It seems snow has a whole new meaning when one is a home owner (actually the whole world sort of changes). Snow now means shovelling, which is preceded by picking a suitable snow shovel, and deicing (also requiring careful thought so to choose a product that works, but does not damage the environment -- meaning it damages the pocket book, but I would rather pay there than poisoned land and water). I shovelled a couple times today and diced once and I am rather sore. Time for a long Winter's nap.

We had just a little over 6 inches of snow today at the house. Joy is down, iced in, Raleigh, NC and not here to enjoy the white fluff. I really enjoy the snow and it one of the things that keeps me from moving back to the SF Bay Area (I love the seasons and eternal Spring does not cut it for me).

I am looking forward to a nighttime snowfall here. We have a good yard to sit in and take in the quiet of snow falling. When I lived in Arlington, VA I was right across the street from the Iwo Jima Memorial. When it snowed at night in Arlington I would wander across to the Memorial to look down the light-up Mall and listen to the snowflakes land and the only other sound, the flag waving. It was perfectly calming. I did not really venture out today around here as I knew there were chores and things to look after. Sigh.

Content Management, what is in it for me

Content Management, what is in it for me? is answered and explained in this Intranet Journal article. This article asks and, in tern, answers many of the questions relating to content management (CM) and CM systems (CMS). The term Content Management has come to include document management and other elements that used to be loosely related. CM used to focus just on Website content management, but as organizations grew their electronic information repositories many of the piles of digital bits became tied to or extensions of the content management system (CMS). I have had similar discussions with the electronic document management folks I work with and the lines are very blurry these days.

Snow photos from Bethesda, MD

Photos of today's show at home are now posted (an updated set will be posted as soon as the software registration arrives). You can also follow the local road conditions through a traffic cam at Bradley and Wilson (we can see the traffic light through our backyard when the trees are bare).

Snowday and lessons on not caching and using static pages

It is a personal snowday as the U.S. Federal Government is open (so far), but on unscheduled leave. Oddly enough the OPM (Office of Personnel Management) status site does not have a no-cache setting in the header. This means you browsers, even your modern browser, will cache the page and require you the user to manually refresh the page. These pages may even be cached locally by ISPs and connectivity providers, meaning the information is not up to date. The page is rather light, with few graphics, but it is not a static page, meaning each page is generated dynamically, which requires more horsepower to serve the page. One days like today every Washington, DC area federal employee and contractor is hitting this page, as well as many DC area private sector employees (most DC companies are open if the Federal Government is open).

I thought most IT folks learned their lesson with the need for "dynamic" pages a year or two ago, but I guess not. Many previously dynamic pages are not dynamic on the back end with content management systems doing the same work they always have done, but building static pages. If the content on the pages is not changing often (this is a subjective term and can roughly defined as content changing ever few hours with heavy site loads are usually candidates for static pages) or are not serving parsable datapoints (tables of data that can have subsets of data selected for viewing). Much of the "dynamic page" hype was generated by marketing folks to non-technical types who made decisions on cool or manly mindsets. Many folks started actually thinking about the need for dynamic pages a couple years ago. Those that decided they did not need dynamic pages for all or even most of their site began to realize they could save on the heavier hardware needed to churn out everypage. These static output folks also found they could withstand much higher hit rates with ease. I have been in meetings with folks that were asking about stress testing site that were static running on boxes that were formerly running dynamic sites. Those of us that understood the processor savings knew this was a foreign concept and they did not understand the server would be able to handle twice to eight times the load previously handled.

Zeldman uncovers the mess of Aventis site

Zeldman hits the ugly nail on the head discussing Aventis. I believe that anybody who believes there is not an poor information design or site that is screaming for an Informaiton Architect has not been to Aventis, there are so many problems that begin with and end with the drop down menus that overlap. Zeldmen points out, as he always does, the need to understand what the HTML markup and code do in a browser. Not only understanding the browser but the user. The Aventis site fails in many areas, but the tucking product information under "About Aventis" makes it very difficult to find.

Zeldman has also been sharing his wonderful redevelopment pains and discoveries. I may tackle the last couple layout bugs I have left if he cracks the right nut.

December 3, 2002

Lou on Users Information Needs

Lou provides information on Information Needs Analysis, which is more accurately "User Information Needs Analysis". I noted this semantic problem on Lou's site, but other than that is it is a great viewpoint on discoving the mindset of the user's approach to a site based on the perception of information need. It is easy to surmise the power of vocabulary and taxonomy based on these overviews. Thanks Lou!!

Home sick

I am home sick today. I have only been awake 7 to 9 hours the past two days (not consecutive hours either). It started with what I thought was warding off a chest cold and turned into a minor chest cold with body and head aches. The coninually being tired has really been tough as family was in and I was cranky and really crashing hard when my batteries ran out. Last year broke my 2 and a half year stretch of not being out sick, which was a wonderful streak. Having a wife who is a nurse (not by trade at this point) makes the stay home or go to work decisions easier.
December 1, 2002

UPA Calendar of Events

N2S (note to self): UPA calendar of conferences covers more than just UPA events. This could prove a good resource for coming attractions.

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