January 20, 2006

New Hosting and Peace of Mind

Most of the e-mail coming in is now coming through the new hosting company. I am getting feedback from people that they can see this new site. The change of the domain to the new hosting started resolving correctly in 30 minutes for me, which was very fast.

The choice in hosting came down to two strongly recommended companies, Pair.com and Segment Publishing (SegPub). Both had nothing, but positive recommendations and each had more than four recommendation (Pair actually had over 10 recommendations). Both offered the services I wanted and needed (PHP, Python, secure mail, MySQL, solid up-time records, and Rails (Rails was more of a nice than a need)).

I chose SebPub based on two things that separated it from Pair. One was price, SegPub was a little less and offered a good introduction and trial period. It is an Australian company (servers in the US) and payments are in Australian dollars. Secondly, the first person to recommend SebPub put me in contact with the guy who runs SegPub in a chat. I was able to asks a lot of questions specific to my needs and he was able to easily point me to the needed information or just provide it in the chat. That personal touch was an incredible sell. Just knowing there is that access helped. I had really grown tired of waiting a few hours between responses to trouble tickets and e-mail exchanges and not getting resolution and just getting the ticket closed.

Getting things prepared and moved over took the usual amount of time, but I had far fewer bumps than I thought I would have had. I needed to better optimize MySQL to perform better in MySQL4. I was to the point I needed to make the hosting change and the time disruption was not welcome, but I knew I could focus when the transition was over and done.

So far I have been incredibly happy. I also know that Pair would also be a very good company to go to as well. This option gives me great peace of mind.



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