Information through a child's eyes
I have been pondering of late about what a large organization's site would look like if its information structure was created by a child. We all pretty much know by now that Internet sites that partition information based on an organization chart are a failure for users finding information. Org charts protect egos, but don't facilitate information sharing, which is part of what triggered these thoughts as children really do not have egos to protect (even though they do get possessive of their toys, but only one or two at a time). The other trigger was watching my wife's niece (just turned 2) play with her plastic food from her wooden kitchen. She organized my colors first, then reorganized by shapes, then assembled foods in dishes with roughly an even mixture of color and shapes. All of this organizing was done while the "adults" were talking and not paying attention.
This was just a small observation of one, but if a child who is not yet two can organize plastic products by discerning qualities can we have them create informational organization structures by age three or four? Our niece learned her organizational skills by watching and patterning her expected org structures on observation. I was a little bit amazed by the facetted grouping and grouping by recognizable categories.
Many large organization site's are very difficult because they choose organizational structures that are based on their internal understanding of that information. Organizations that have readily easy to use sites spend time categorizing information by how the outside user's structure their understanding of the information. Can we learn to do things properly from children?
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