February 9, 2003

Content management interview with Bob Bioko

Elearningpost interviews CMS wiz Bob Bioko. The article has an e-learning bent to it, but it is a great interview discussing content management. I really enjoy Bob's approach as it separates information from technology and stresses the importance of understanding the information and its needs prior to digging into the technology. This is brought out in this quote from the interview:

Firstly, technology changes a lot and focusing on technology is not the right thing to do. What's really important to me is figuring out what exactly you want from your learning system or information system. From my point of view, I have certain information resources that I would like to deliver to certain people in a certain way. That's not a technology question. That's not about what system I have. Rather its about what information do I have, who wants it and how do I deliver that information in the best possible way. Now obviously I would need a system to do that, but the infrastructure follows from the need I have, not the other way around.

When someone makes the decision the other way around, focusing on the platform, the software, the features etc., they limit and constrain themselves to what the system allows them to do. This is not to say that technology wont be a determining factor in what you actually have to, its just that technology should be a response to the problem not a definer of the problem.

Two other bon mots in this article include discussions of "context management" and the perenial question of "build versus buy".



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