1 August 2003

NNG Usability ROI debunked and Web Traffic Analytics at B and A

Boxes and Arrows is currently running two wonderful articles. Report Review: Nielsen/Norman Group's Usability Return on Investment by Peter Merholz and Scott Hirsch. The second article is Web Traffic Analytics and User Experience by Fran Diamond.

Go read, I will be back shortly.

Posted at 8:05 AM from Bethesda, Maryland.  
Marked as :: Statistics :: Usability :: User Experience :: Web :: in Weblog
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