February 20, 2002
What Does Usability Mean: Looking Beyond ëEase of Useí from the fine folks at Cognetics. This solid overview focuses on the Five E's: Efficient, effective, engaging, error tolerant, and easy to learn. The toughest hurdle from my view is error tolerant, which is an often overlooked element in application and Web development. Planning early and knowing the user will help incorporate error tolerance into the development plans. One of the toughest areas to accommodate error tolerance is during feature creep as features grow and interact with various elements the probability for errors that do not have corrective paths accounted for rises greatly.
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