February 28, 2006

Presenting the Come to Me Web in Bethesda on March 1st

On March 1st at 7pm I will be speaking on the "Come to Me Web" at the DC Future Salon (a part of the Future Salon network).

The event will be held in Bethesda at the Bethesda-Chevy Chase Regional Services Center, which is across from the Bethesda Metro at 4805 Edgemoor Lane, Bethesda, Maryland.

We are looking for a projector, so give a shout if you have one. I can easily present without one, but it would help to use one.

February 20, 2006

In Memory of Kellie

It is a sad day in our house today. One of our friends, Kelli Auletta, died of cancer late last night. She was a friend of my wife from college and has been a very good friend to go to sporting events with and talk to. She was well loved by many many friends and was a great connector. We deeply enjoyed sitting with her at Georgetown Hoya basketball games and she was always the one to coordinate dinners or meals before or after the games for friends.

Our hearts, thoughts, and prayers are with Kellie's family and friends.

Peace

Ma.Gnolia Review and Color Me Disapointed

I have been digging around Ma.gnolia since it became public and I am finding it missing a lot of things. It is closer to Yahoo! MyWeb2 than del.icio.us but not doing things as well. The design is nice to look at, but there is too much white space and it requires a lot of scrolling. Watching people use del.icio.us, MyWeb, and the many other social bookmarking tools I see scrolling inhibits finding information, as having bits of information in the same line of focus draws lines of connection for the person using the site and this is a great value for the person using the tool.

Rating Bookmarks and Retention Modes

The rating bookmarks is something people say they want, but it is not used to often. People only bookmark what they like, they do not bookmark things they have no interest in. In spending time talking to people using social bookmarking tools they have two or three retention modes: self-interest, others have interest whom the individual values that the person uses as a filter for their attention, and community tagging.

Private Bookmarks and Community

Ma.gnolia has two modes for privacy, on and off. MyWeb2 adds community, which is extremely valuable. MyWeb2 even needs refinement on this front to make that more granular to greatly help findability and valuable community filtering. Not including these social aspects leaves Ma.gnolia behind in the field with a lot of catching up to do.

API, Walled Garden, and In-site Findability

Lacking an API is a serious problem, but it may be in the site somewhere, but the information is really not easily found on the Ma.gnolia site. This seems to be a nice gesture that Ma.gnolia wants to be their own user community, but that is the thinking of two or four years ago. Communities are opening up and walled gardens are opening to let the information and beauty get discovered.

There is Good

All is not needing improvement. I love the beauty of the site. The broad folksonomy well, as the person tagging is clear, the object tagged is clear, and the tags are clear. The ability to pivot when using two of the objects to find the third. I do like the Ma.gnolia approach of marketing by using visible celebrities tagging on their site.

Saving Bookmarks and Wrap-up

Lastly, Ma.gnolia touts their saved pages, but many social bookmarking services provide this service (well, accept del.icio.us as it is missing this component). It seems Ma.gnolia was targeted as a del.icio.us alternative, but those are a dime a dozen. There is nothing new in Ma.gnolia and many things that could have been and should be done a lot better. As I read the Ma.gnolia site is sounds like it is believed to be fully baked at this point, which I deeply hope it is not as this should be a start of the project and quickly fix the project and listen to users.

February 15, 2006

Thomas Vander Wal on PodLeaders Podcast

I have been quite busy of late. Between some InfoCloud Solutions client work and some other things (including family).

I really need to pay attention to my blog a little bit as I do have things to post, like Thomas Vander Wal interviewed by Tom Raftery on PodLeaders podcast. The podcast covers the "come to me web", folksonomy, InfoClouds, and InfoCloud Solutions work. I wish I could talk more about my client work, but that will come.

This was recorded over a Skype connection with Tom sitting in Ireland. I was using my Apple iSight and it worked rather well. I have been enjoying Skype for chats with friends and business relations in Europe, I really like the quality as well as the price. But the thing that I really like is that it is really personal, much like a mobile phone, you are pretty much assured of getting the person you wish to talk with rather than some answering service or other interference.

I am back to working.

February 14, 2006

Yahoo! Releases Web Developer Golden Nuggets

An e-mail from Nate tipped me off to the Yahoo! releases today. We now have at our finger tips, Yahoo! User Interface Library, the same libraries that power Yahoo! Yahoo! Design Patterns Library, which has been the culmination of a lot of effort and is considered to be the best internal resource around and is now in our hands. Yahoo! User Interface Blog and its corresponding Yahoo! User Interface Blog feeds. Lastly, Yahoo! delivers a Graded Browser Support (article).

Once again Yahoo! shows it gets community involvement with developers and is becoming a killer resource. This is the kind of involvement and giving that raises the level for all web developers. Bravo Yahoo! and thank you Nate for your involvement.

February 4, 2006

Internet was down

I have been dealing with my internet access going up and down all afternoon. It seems there is some outage beyond my DSL provider, as I can get access to them easily, but the hops stop just after their router. This is what they are reporting also. I left about 5:00 to go get WiFi access at the local Starbucks, but they were out too. After negotiations at home to get work done that is all web-based, I finally found access about 10 miles north of us in Gaithersberg/Rockville. There were a few others at the coffeehouse (part of a small chain that used to be here in Bethesda also) that had been going through the same thing.

This new year I have had this discussion about an "always-on society" is fine until it is broken. I clear time to get work done around my son's naps and other down times, when the work load is light. When the network is out, increasingly this is the case, or the power is out I am sunk. More and more of our work is moving toward web-based applications, but our networks are not bullet-proof.

My trip to San Francisco nearly had me ready to give up on WiFi as it was really difficult to track down (it is not everywhere) and the carriers block so many port one can not send secure e-mail or other normal tasks. As WiFi expands its footprint is seems to be less usable. On my recent trip the most reliable connection was on my hip in my Treo, but I can not do the work on web-based applications that I needed to from that device. As web applications get richer interfaces the limits to what devices can use them. Unless the rich web interfaces degrade we are going to have problems with this diverging problems based on usage.

I get quite used to an always-on mentality and a instant or quick response communication. When it does not happen, it seems problematic and I wonder what went wrong. It was like this through the holidays as people who would respond in under an hour, or in at least a day were taking longer than a week. January turned into two to three week response times as everybody is swamped, or battling for their jobs with budget cuts.

As much as I like the public access to WiFi idea, it is not hear yet. The current state of things is making the mobile broadband cards from the mobile carriers look very tempting. It creates two classes of people, but the cost recovery (based on high rates while on business travel) and easy access is very tempting.

Sticks and Stones...

Today was the day to fight for my right to use my name. I had to get my driver's license renewed before my birthday on Monday. When we moved a few years ago the change of address had my last name mashed up (yes, I know they were early Web 2.0 adopters mashing up everything in sight, funny) my last name by taking out the space. My last name of "Vander Wal" became Vanderwal, which is not my last name. I am already dealing with on mash-up from the late 1800s and early 1900s with my family name getting converted from "van der Wal" to its current "Vander Wal". This I can deal with, but I don't mind at all when I travel to the Netherlands or elsewhere in Europe when my family name gets the extra space and loses a capital letter.

Today I have a few years of having to prove who I am in the United States, because of this mash-up. I continually get the "you are not in our system" because of the space or lack of space. The current nationalized computer systems have been built to not accept the space in last names. It seems somebody named Smith was hired or a bunch of Smiths to build the system.

I was continually told today that I could no longer have the space in my last name in the Maryland driver's license system. I kept repeating it was my last name and with out the space was not my last name and made proving my identity rather difficult (at best) in certain situations. I was asked if I was always a citizen of the United States of America. I was asked if I was born in this country. I was even told I had a slightly foreign accent (this is normal, but mostly in taxis to and from an airport).

It took pulling out my U.S. passport (the only one I have, but today wishing I could have another just for a tiny slice of sanity) and Social Security card to prove my last name is "Vander Wal" and does have a space. The person behind the desk finally asked the manager what to do. It seems there is an over ride in the system to allow for spaces in the system and as long as the system keeps my identity number the same (not the same as my Social Security number) all is fine. So I get to keep my name.

You ask about my screen name? Yes, I use "vanderwal" as an inside joke and self-deprecating as that is as badly as one could do with my family name. I have been finding this has its problems when friends try to remember where the space goes, or even if there is a space.

February 3, 2006

San Franccisco Reawakens the Need for a Smart Address Book

I am back home in Bethesda, Maryland from my trip to the San Francisco Bay Area this week, coming only a couple days after getting home from Seattle. Today I was wiped out, some from the travel itself (red-eye overnight flights and getting up at 4 am on the East Coast to catch planes), but mostly from 19 to 20 hour days this week. The brain begins to go a wee bit with this shift.

I met with many wonderful people and had great conversations and business meetings, as I always do in the San Francisco Bay Area. The downside it WiFi networks blocking secure connections. I have had more mail blocked or "reached my quota" notices to fill a year all in one short trip.

Need for Better Mobile/Portable Communication

I also realized we (those of us that are not always stuck at a desk or have friends or collaborators that are not stuck at some desk) need much better communication. We need an address book and multi-medium communication tools that are a hell of a lot better than the poorly thought through mess we currently deal with. I was needing to repoint a group of people from one location to meet-up to another at 4:30 for a 7:00 gathering. People may not be pulling e-mail (which I did not have access to the account I sent the initial e-mail from and that caused 6 of 15 sent to bounce back with spam challenges, which I did not get on my mobile device for some very odd unknown reason).

Solving Communication with People in Digital Context

What is the solution? Again, (again that is for those that heard or read my Design Engaged presentation on Clouds, Space & Black Boxes, that I have yet to write-up, but come to a same conclusion for a very different reason) I know we need a very smart address book. We need an address book that has exhaustive contact information, should the person permit us to have this information, for their communication devices and means of accessing them. The address book should have contact rules based on that person's preferences. Connecting to a calendar for that person could instruct our address book the best means to connect to this person. Another alternative could be a ping service that our address book queries that tells our address book what is the best means of contacting that person.

Smart Address Book Contents

Once we have a smart address book that has all of the rules, or could be easily updated through the same ping service for the address book, we prepare our message and our address book selects the best means of contacting that person. We would have some information going out to e-mail, a blast SMS/text message to mobile devices, voice script that gets dropped directly into voicemail, calendar updates, etc. Not only should our networks (WiFi, mobile device, broadband mobile, etc.) not inhibit out transmissions, but our devices should use the best or a combination of messages that work for that person, based on their current context.

The Smart Address Book in Action

Simply it would work like this (any device will do - desktop, laptop, mobile, etc): We create a message we need to send and mark it with the proper urgency and time to live (Tuesday night the message had 2.5 hours for time to live). In our address book we select the people we want to receive the message. Our address book pings that person's communication priority file, which checks who we are requesting the ping, the urgency, and the time to live of the message. The response back to the ping weighs our request and based on the person's preferences and availability (calendar or live settings) and a rating of how good we are in their eyes we are with our requests. The response tells our address book the preferred method(s) of contact for the information. Our address book adds the address/routing for the message in that person's preferred interaction mode and sends the messages. The smart address book and message preparation can be done on a device or on an external service. Either way we should easily have the ability to do it from any device we have at our disposal.

This should some much of the information routing problems we have. If our smart address book could also capture some of the addressee's preferences and rules it would be helpful too, such as they do not answer their home phone, but may answer their mobile phone, but their preferred method of hearing from us is IM or personal e-mail. I have really been noticing in the past couple of years that the world is made up of text people and voice people. It is all about preferences and understanding personal need and personal interaction efficiencies.

Attention to Personal Information Workflow

The rules could also account for often to contact a person when you have not heard from them on a request or deadline. There are cracks in life (some very small and some large) and things fall into these cracks. The smart address book and messaging system could trigger follow-up based on one's own known personal workflow.

Previous Month

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