Off the Top: Experience Design Entries

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Showing posts: 46-60 of 82 total posts


17 November 2003

Urban Tapestries and Next Wave Interface Seminar

Uban Tapestries blog is a wonderful resource for things digital, mobile, and ubiquitous. The blog has pointed to Next Wave Interface Annual Seminar, which has supplied a great set of presentations. These two resources get to the understanding of enhanced user experience in any environment.



19 October 2003

RSS on PDAs and information reuse

Three times the past week I have run across folks mentioning Hand/RSS for Palm. This seems to fill the hole that AvantGo does not completely fill. Many of the information resources I find to be helpful/insightful have RSS feeds, but do not have a "mobile" version (more importantly the content is not made with standard (X)HTML validating markup with a malleable page layout that will work for desktop/laptop web browsers and smaller mobile screens).

I currently pull to scan then read content from 125 RSS feeds. Having these some of these feeds pulled and stored in my PDA would be a great help.

Another idea I have been playing with is to pull and convert RSS feeds for mobile browser access and use. This can be readily done with PHP. It seems that MobileRSS already does something like this.

Content, make that information in general, stored and presented in a format that is only usable in one device type or application is very short sighted. Information should be reusable to be more useful. Users copy and paste information into documents, todo lists, calendars, PDAs, e-mail, weblogs, text searchable data stores (databases, XML respositories, etc.), etc. Digital information from the early creation was about reusing the information. Putting text only in a graphic is foolish (AIGA websites need to learn this lesson) as is locking the information in a proprietary application or proprietary format.

The whole of the Personal Information Cloud, the rough cloud of information that the user has chosen to follow them so that it is available when they need that information is only usable if information is in an open format.



2 October 2003

Compassion and the crafting of user experience

Adam provides a good form versus function essay in his Compassion and the crafting of user experience post. Make the time to read. Once again design without function is an unusable product, but function with good design is very enjoyable. Top designers understand the balance of form and function and make decisions on how the design will impact use. Those that are not to this point yet, do not have command of their craft, which should be a goal.



9 September 2003

Jess offers Searching for the Center of Design

Jess provides an excellent take on Searching for the center of design in Boxes and Arrows this month. Whether you develop "top-down" or "bottom-up" this is a great read and show great understanding. He really hits the nail on the head in that there is usually one person who chooses which direction to go, this is usually not a user group but a powerful stakeholder.

The best we can do is be well educated and bring a lot of experience and educate the stakeholder, if that is permitted. Add to your education by taking in Jess article.



4 August 2003

Real Underground gets Flash right

Yes, I get crank when I experience Flash in places it fails (like the Macromedia site for ordering and their Forums for the tip of a very large iceberg), but there are some things that Flash just kicks ass. Experience the The Real Underground an interactive display of Beck's original London Underground map, the current map, and the actual geography. This Flash experience shows what would be very difficult to do otherwise.

Another good use of Flash is Gabe Kean's portfolio site, which scripts the pointer hand to only show over what is clickable, the site is meant to display past projects (and does it very well), and provides a good interface. One thing that does bug me is Gabe's address and other info one may want to grab for easy use in a PIM has to be retyped by the user, which greatly increases the ability to transpose info. Yes, I know this info can be lifted for unscrupulous means, but...



3 August 2003

Sports venues go high tech for added experience

There are two recent articles about how technology is changing the experience at sporting events. Chris Monicatti adds flavor and details to St. Paul Hockey and Safeco Field swimming with data and replays at will. These technological advances are now in the luxury boxes, but the ability to add to the experience for the fan the the nosebleeds, should not be that far behind. Although the venue modifications in St. Paul can enhance any event, including concerts by changing the content of the images on the walls and the content available in the devices, which is a little bit more of a challenge for those in the cheap seats.

Currently, for the rest of us, the best it gets is box scores and news on handhelds while we are at games. Sports are data and information treasure troves for those of us that love delving into the info. Digging in the box scores and stats are how many learned to love math and statistics. Having updated info at the tips of your fingers at games would be incredible. The SF Giants had (and may still have) in 2001 a beaming portal to beam updated game day info to those with Palm OS devices so to keep score and keep up on the stats of each player. It was a nice treat. What is being touted is so much more.

Take me out to the ballgame.



24 July 2003

Typeface indicates nice weather

The New York TImes Circuits section covers weather sensitive typefaces. The Dutch designers Erik van Blokland and Just van Rossum of LettError developed a malleable typeface that changes the form based on weather conditions. This would enable a person to perceive changes in the weather as they were reading their news or other information, all this done to changes in the typeface, which is being read for other content.

Samples of this work can be seen at the University of Minnesota Design School where a twin typeface demo is available as well as the temperature sensitive typeface.

These tools are not innately learned but would take time and instruction to get the user to the sensing ability. This type of secondary communication (the primary channel of information expression is the information being communicated in the content that the typeface is spelling out. Those of us that use and are attuned to our computer's audible cues do not have to think there is an error in the system, but it is conveyed in an audible tone that we recognize and associate with some state of being or in condition. Changing typefaces would be another cue to the world around us.



20 July 2003

Jeffrey Veen on the State of the Web

Digital Web interviews Jeffrey Veen who discusses the current state of Web development. This is must read to understand, to not only understand where we are today, but also how Web teams are comprised today.

Remember when Web sites used to have huge home pages constructed entirely out of images so that designers could have control over typefaces? Thankfully, thatís mostly a thing of the past now. We all understand that speed is crucial in usability and, therefore, success. The designers who are left nowóthe ones who have succeededóare the ones with an aesthetic that is based on what the Web is capable of, and not some antiquated notion of graphic art applied as decoration to some obscure technical requirements.
Also, specialization is creeping into our industry and thatís a great thing. Weíre seeing Web design split into disciplines like interaction design, information architecture, usability, visual design, front-end coders, and more. Even information architecture is subdividing into content strategists, taxonomists, and others. I think we can safely say that there is no such thing as a ìWebmasterî anymore.

There are many more gems in this interview, including the state of Web standards and poor job Microsoft is doing to allow the Web move forward. (Jeffrey Veen's observations can regularly be found at Jeffrey Veen's online home.



26 April 2003

Jeff Veen on urban design

Also in Jeffrey Veen's recent postings are insights on Urban Design. I was reminded of the experience urban design can have on the users of the city on my trip to Portland, Oregon. Portland is extremely walkable and has much character downtown, even on weekends. The downtown space of Portland is created to enhance public transportation and on a weekend day it does not have the vacant echoing canyon feeling of other cities' downtown areas.



11 February 2003

Build your ideal creative team and other articles

Boxes and Arrows serves up three great articles right now. George Olsen shares his R&D (Relevant & Desirable article discussing the need for vision driven design in user-centered design. Scott McDaniel offers up What's Your Idea of a Mental Model?. My favorite of this current bunch is Erin Malone's Modeling the Creative Organization in which Erin walks through how to put together her idea of an ideal creative team. Her discussion is provides insight into a great approach.



14 January 2003

Peel exposes layered storytelling

Design Interact examines the Seattle design firm Peel and their layered storytelling approach to information structures. Layered storytelling is explained:

Layered storytelling means that a site opens much like a film, with a splash of music, photography and animation, but not a lot of information. If you stay on the top level of the site, your experience is similar to watching a documentary on television. But if you click on any topic, you dive down into a more book-like experience, with long texts and additional background information. The idea is that a visitor skims along the surface until he or she finds something interesting and then digs in to read more.

This appoach provides the ability to have a one way interaction with the site as it entertains and informs, but when the user is attracted to a topic, idea, or visual cue they can interact and find out more. I have enjoyed the layered storytelling approach when I have encountered it. It does seem like it would have the same repeat user problems that other multi-media interfaces encounter, in that having to wait for load times before interacting or navigating is usually problematic. Providing an option to use the layered storytelling or providing it the first time by default (but if a user is like me and works with three or four browsers open or working from many computers, setting a cookie to track repeat use will not solve the issue).

This too is worth coming back to as it provides intamacy with the user and a topic. This can help break down some of the dry appearance of some dull topics that are difficult to unwrap, like sciences, urban planning, the history of duct tape, etc.



29 December 2002

Up the kilt of the BBC redesign

Matt has posted a PDF of the detailed BBC redesign process, which is well worth the download time (7.3 MB plus). This is how the process should be done and is done often in places that care to do it right. This process takes time, which equates to money, but the reward is happy satisfied users.

At first I found it a slight bit odd that the Beeb would target their voice map (page 16) to the fun and highbrow side of the map. I understand highbrow, but fun over functional seemed odd at first (possibly since I work with clients that should be focussing on the functional and not so fun side of the map (some think of the fun at the detriment of functional). But, having the Beeb America channel help understand the fun side of the site. There is a lot of information that the Beeb produces and much of it is instructional/educational, which benefits from having the fun element. I have tended to think of the BBC as a resource for my news, and growingly so my information (gardening, etc) and entertainment.



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