Off the Top: Technology Entries

Showing posts: 91-105 of 131 total posts


December 11, 2002

Liars want more money to for blank media

IT Buisiness writes, "Media levy hike may force vendors to drop products", which seems to be part of my problem with the proposed increase in price of any medium to false levels that are not set my the market. In a sense the increase is being proposed by folks who are not creative, are finding they are not creating value, they have nothing productive to contribute, and have found a means to slip their overly padded pockets before the consumer again. The reasons given for the increases are the same poor lies about the starving artists. The artists are starving because of the middle men. The liars in this case have added notthing to society and want to force folks to pay their unproductive behinds more money to copy my own content I created or content I bought and would like to have fair use (my own edit of a movie or a mixed CD I can play in my car). The liars want to point fingers at you when they should point fingers at themselves. Every new media was the downfall of a media's industry. The liars cry "poor me" at each and every turn, but they are replaced with folks that learn to take advantage of the medium and create compelling content. The current band of unsuccessful business must bereplaced with a breed that understands how to take advantage of the medium. The liars know their days are numbered in their own jobs, because they are incapable of doing their jobs.



Supernova conference explodes with ideas.

I have been very intrigued with supernova and the coverage on blogs (supernova's own blog, Doc's day two and day one, Kevin Werbach's coverage, and Cory on boingboing). There is a lot of great ideas and imressions of technology and its next steps. This is very good for the mind and digital spirits. Oddly none of the intended topics were stellar, but the tangential conversations really were on target.


December 5, 2002

Females and technology

There are two intriguing articles in the BBC Tech section regarding females and technology. One covering Women as Africa's new tech warriors and another looking at children learning technology from building Lego robots. The second article brought out a particularly interesting point, in that girls tend to build the robots in a social manner and tend to script a story to build around, while the male groups had one lead that moved the tasks forward. I tend to think the girls approach is slightly better, in that it involves thinking through scenarios, which is a large part of what IAs, interaction designers, and user-centered designers do. It is along the lines of the measure twice, cut once approach. The article on Africa was intriguing to me seeing the gender stereotyping spanning continents. There are few things that I believe are out of reach from anybody learning (this could be my American can do enculturation), but getting over stereotypes and learning how people learn best and work best is very important.


October 11, 2002

Update on lack of broadband progress

I am still with out most of my outbound e-mail capabilities for my usual accounts. I can see all the inbound e-mail, but I am mostly devoid of responding, which is driving me crazy. This will get resolved once DSL arrives, I am still waiting on Verizon to get their act together and tie the phone number to the address. The last residents of the house has DSL running at a really good clip, but nobody can see that until Verizon understands their role in the world.

We finally got satellite TV today, which is a huge improvement over cable. Why? Much better picture, much better sound, cheaper, and channels like Tech TV and BBC America. The downside is the current placement of the dish, on the right hand corner of the roof on the front of the house. It could be a good reason to remove the tree that is creating this issue or to get the dish moved when we paint the eaves.

I spent today trying to figure out why we had no phone signal, well it turns out the PC modem fries the phone lines. I was waiting for contractors to come and fix a furnace, closets, and the dish guys. All the contractors were stuck in the traffic related to trying to find the DC shooter and we calling the often to let me know of their delays. The shootings really have not un-nerved me as the odds are long that I or anybody I know would get shot. I am much more aware of my surroundings, much like living in the UK in the late 80s with the IRA bombings and such.

I was put off from doing some work for a while today as the CD I burned on a nearly up-to-date security patched Win 2k box would not be acknowledged in the Mac. This is odd as it is how I move files out of XP Home (miserable version of XP). I finally got the CD to run in the PC (I finally had a reason to assmble it after nearly 2 weeks in the house) and reburned them on a CD, which did run on OS X. This little task and figuring out that the PC modem has phone voodoo here caused the loss of a couple hours. I knew I should have pulled the box of blank CDs out of the packing box they are in.

I am trying to focus on getting a couple reviews done, user/usability test a new site, get back to writing some articles, and putting our office together.



September 21, 2002

House appeal

It is settling in that we will be moved by this point next Saturday and I will most likely be without broadband access for a week or two at that point. I have Earthlink dial-up, which is barely passable and restricts access to most of my e-mail addresses. We are also leaning toward satellite TV over cable, mostly because our cable supplier can not process payments and their billing system has been one step away from being fully hosed for nearly six months. This may be the perfect opportunity to get Tivo into the house.

On the house front, the painters are done and the walls and ceillings are beautiful, and now that we can open our doors to the outside and open windows, we are very happy with the job done. Our floors started getting refinished yesterday and we have wonderful red oak flooring that is looking amazing after one coat of light stain. It is a huge improvement.



August 18, 2002

Hierarchy of Information Needs

Lou discusses the relationship between information architecture and technology, which sparked the following brain dump on my part:

This subject of information and technology has been of interest with me for quite sometime. The term "IT" has been vastly dominated by the technology portion of the term. Oddly, in organizations that have Chief Information Officers (CIOs) and with out Chief Technology Officers (CTOs) the CIOs role is largely focused on technology to serve the information (this is fine), but the stress has been technological solutions. As nearly all of us in the IT field know, the technical solutions are far from perfect (I know nothing is life is perfect) and many times require reworking business processes to take advantage of the technologies best traits. This is much akin to Keith's point about technology companies selling products and not whole solutions.

In my work I came to it from the information and communication side many years ago and along with it I married the technology side, as it was a wonderful pairing with great promise. Over the years I have heard more than anybody's fair share of, "we don't have to worry about knowing the information, we can code around it". This is the point, I learned when you pull in the reins on the technical team. This is what drew me deeper into the realm of the technical side.

If we look at information from the communication viewpoint and what role the information will play as it transfers information to humans and to other machines for use and also reuse. We have to understand the information as its basic levels, similar to Maslow's "Hierarchy of Needs". What are the human elements thatare intended, i.e. what purpose does the information serve? What properties does the information need in order to transmit this information for best use? If the information is corporate sales trends and assessing and tacking variables that impact these trends, then we have to identify the human audiences that will be using this information. The basic level of "Information Need" is do we have the proper data or information to be able to create this type of report. Do we have the information types to provide usable information for the various audiences and do we understand the vocabulary of these audiences (vocabulary in this sense can be textual and visual as some audiences may best understand the information in charts and graphs, while others will best understand textual quantitative indicators). Do we have the basics to begin building this content, which will be tied to a technological question as to how the data and information is captured and stored? Once we can answer yes to these information, human, and technical questions we can move up the "Information Needs” hierarchy. It is also at this point that we know we can publish some information to have some folks make use of it, but we know the use of the information at this point will be far from optimal and the information may not be used in its proper method.

The next level would be questions of information use. We have established we have the data and content to build the information, but how will the information be used and who/what will be using the information. These questions will help shape the information structures and the medium(s) used to convey the information. The information may require different vocabularies that need to be established or used so the different audiences can best understand and make use of the information. What is the environment that the information will be used in and in what context? When these answers are established, only then can the technology to be used for the varying mediums be established. This level gives a great level certainty that the information and its use will be effective.

Far too often the technology is chosen with out asking these questions and the medium is used is driven by the technologies limitations, which limits the information's use and efficiency. Many organizations found that their reliance on storing all information in Adobe Acrobat did not fit their efficient information needs. Acrobat works best for replicating print versions of information and has other properties that work passably, like searching the text, providing information that is accessible to those that are handicapped, quickly accessing sections of that information over a network connection, etc. Many corporations found it was best or even desired to not store their information in Acrobat, but to offer the information in Acrobat as an output of another information storage methods that provided far greater information use and reuse (this does not apply to every organization as their are some organizations that make proper and efficient use of Acrobat and it serves that organization perfectly). These organizations came to the conclusion that the information was the primary importance and the information and its use should drive the technology.

The next step is to determine how the information can be optimized to take advantage of the mediums being used. This will allow the information to have the most impact. As the medium and technologies have been chosen to best present the information, at this point there are steps that can be taken to improve the marriage between the medium and the information. For example, we know that one of the mediums for the information will be Web pages; the information will need to be structured in a manner that takes advantage of the possibilities with that medium. The Web browser gives us the ability to present textual information and charts together, while providing relatively easy access to more detailed information and/or an interactive media presentation that permits the user to see the charts change over time based on the selection of these different variables (done with Flash, DHTML, etc.). Similar information could be offered in a PDF of the printed report that would print on 8.5 by 11 inch paper and one for A4 paper (the international standard paper size).

The last phase it validating and testing the information dissemination. We continually need to test to ensure we have identified all the audiences that are using the information, we are capturing all the data and information is required and makes sense to have for the information's use, we are capturing and storing the information in a means that is efficient for our needs to use the information, we are providing the audiences the information in a means that is most usable and efficient for them, and the information is being found and used.

This Information Needs hierarchy allows the marriage of technology to information where and when it makes sense. This Information Needs seems to be the basis for the user centered design, information architecture, knowledge management, experience design, etc. There is an understanding of the balance that is required between the creators of the information; the information itself; the technology to capture, store, process, and present the information; and the users of the information.

In the past few years the technology and not the information nor the user of the information were the focal points. Money has been spent on technologies that have failed the purchasers and the technology and the whole of the information technology industry gets blamed. There is a great need for people that are willing to use their minds to create the foundation for information, its use, and the technologies that can help make this more efficient. The balance and the steps in the proper order must be there to give information and technology a chance.



August 5, 2002

Phone in your parking

Technology and parking is a wonderful match, yet to happen, but one can pay for parking by phone in Hull, England, writes BBC news. Finding avialable parking is what I eagerly await. Knowing where there is an open meter, open spot, or a garage that is not full.


August 1, 2002

Vote MP3

Would you vote MP3?


July 28, 2002

BBC tech

In an examination of the BBC News site I found myself getting lost trying to find the technology section. Technology always was placed as a sub-category of Science and Nature, which was something I learned over time. Now it is its own section on both the UK and World versions of the news site. I like its separate placement, but I also used to find some interesting items in the science/nature/tech melange.


July 11, 2002

Technology change

Some ask why it is good to understand information and its use before making a choice on technology... A few years ago a small burrito shop near where I lived had great burritos. You ordered your burrito and the staff went behind a room screen and appeared in a couple of minutes with a tasty product. Your order was rung up on an adding machine, but your money was put in a separate cash drawer that put the coins in the coin slots, but placing any coin in any slot and all denominations of coin were in all coin partitions. The paper money was handled in the same manner. After a year or so of semi-regular visits I noticed they had a new cash register. The staff was proud of their new technology. I ordered and paid. The drawer opened from the register they purchased to help better control their money. The organization of the coins and cash had not changed as everything was still intermingled.


June 7, 2002

IIS on XP Home

Those who have XP Home and want to run IIS (perhaps to build and test ASP) should read 15 seconds IIS on XP Home hack. This is an inexpensive solution to Microsoft not stating anywhere in their marketing materials for XP Home, or in their early tech papers, there is no official way to run an IIS server on the box.


May 31, 2002

Techs urged to mingle in politics

Bill Thompson urges tech folks to get involved in politics, this is needed to protect the world as we know it can be, which is better with technology.


May 21, 2002

Emerging tech review

Good coverage of Emerging Technology Conference, which provides links to those that noted what happened at many of the sessions. Nice presentation too.


May 16, 2002

Tim O'Reilly keynote at Apple WWDC

Tim O'Reilly's keynote from Apple's WWDC, which focusses on watching Alpha Geeks and how they use technology.


Emerging Tech Conference coverage

There is a lot of amazing things that have happened at the Emerging Tech Conference 2002. Great minds discussing great things, what could be better.


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