vanderwal.net

Need Web Hosting Recommendations

Hey, I am back on-line and have e-mail. After the fourth major outage is five days I am needing a new hosting option. E-mail me suggestions, please. My InfoCloud Solutions, Inc. site and e-mail are on the same server and need solid hosting (this has been the worst six months of hosting I have had in the 10 years of having a personal site on-line), beating Interland on poor service (actually they may have been much worse, but that is far enough away) is a feat.

I like the people at the current hosting company and running servers is a thankless horrible job that I don't ever care to do again.

I really would like bullet proof e-mail, or close to it. LAMP stack hosting is required (preferably with PHP and Python for the "P") Ruby on Rails would be a nice to have (but that is mostly testing and I can do that on my laptop).

Two Wonderful Phone Service Calls - How Odd

This past week I had two wonderful experiences. The first was with Adobe customer service and sales support. I have been trying to do a "cross-platform upgrade" from my Windows Photoshop to the current Mac version. I have been trying this for a couple years. The phone services has been miserable and often would take over 45 minutes for them to pick up.

Not this week. The phone was picked up by customer service by Adobe in less than 3 minutes (I seriously thought I had dialed the wrong number). They fixed some problems with my account information, but I needed to talk to another department to get the upgrade I wanted completed. They transfered me to the sales group, which had all the information I had just changed and we started working through what I wanted (ultimately the Adobe CS Premium Suite). We found I could not directly do that going the cross-platform route, but I could upgrade to Photoshop CS and once that was installed and authenticated do the upgrade to the package I desired. All of this was less than the full price, not the optimal price I had been hoping trying to get.

What impressed me was the competence, speed, politeness and the working through their arcane rules to get me what I desired. In all I was done in 20 minutes.

The second also involved the phone and a voice automated solution. But after trying to exchange airline flight miles for a magazine subscription on the web, which seemed not work in any browser I had to verify my frequent flier number and extra authentication code. I first called the help number for the magazine people, which took me to a human, who seemed very confused with the information his computer was providing him (he had at least eight addresses and name variations for me (there was a more button to see the rest). He asked how I heard about the program and said I was on my preferred airline site and was linked to theirs to get magazines. That seemed confusing as he asked how long ago I got the software. A couple minutes later I could not give him answers that fit his check boxes and our conversation ended.

I then tried the airline's number to complete the magazine transaction if the web did not work or a person needed assistance. It was a voice interactive system (I loathe these). It asked some simple questions and I responded and it understood. It authenticated me very easily and quickly by me reading my needed information. I authenticated by telling it my address and it understood (this is a beautiful task given my street name and city). Next it started reading the magazine offerings and said I could interrupt and just tell it what I wanted. I interrupted (this never works with the local phone company for information) and it understood what I wanted. My transaction was complete and in under 5 minutes. I was completely impressed, which happens very rarely.

Del.icio.us is Back

Yeah!! Del.icio.us is back. After many hours, if not a day of being down due to residual effects from a power outage. I bet Joshua is looking forward to somebody else managing the servers.

I has been a bad week for the popular stuff on the web with TypePad outage problems in the past week as well (yes, that meant Personal InfoCloud was down).

Does it bug me? Not so much. Del.icio.us being down meant I was not cross posting with Yahoo! MyWeb rather than to both places. If this site is down I am not too happy as my work e-mail is on the same server and I have been living in e-mail lately. But, I think with TypePad and Del.icio.us and the like with their outages I have appreciation for what it takes to keep that up and running. I also know the problems inherent in scaling those type of services. At some point the killer ease of use applications become more about killer sysadmins and server/datastore optimization skills. That is where one learns to grow up.

Along those lines, I am quite happy to see Technorati get their server situation sorted out and they are now running at usable speed again (it was a seemingly long time coming).

MIT Technolgoy Review Emerging Tech Conference Aftermath

I had a great time at the Technology Revirew's Emerging Technologies Conference. It was odd for me as I have not been purely an attendee at a conference in a few years, but this worked very well. The panels and speakers were fantastic and many of those who spoke were around for meals and other events. The conversations were fantastic and I am just getting back to those I met to follow-up (as I am preparing for two presentations, setting up a business, and a few other items that have pulled my attention in recent weeks).

I have to say the Technology Review staff deserves a giant applause as they are simply wonderful people who are bright and energetic about the subjects they cover.

Off to TR Emerging Tech Conference at MIT

Tomorrow afternoon I am off to Cambridge, MA to attend the Technology Review's Emerging Technologies Conference at MIT. I am really looking forward to this, as I will see some familiar faces and get a slightly different view to the tech world than I have had before, with nanotech and stem cell panels combined with the digital world I live in.

No More Waiting...

I suppose I should note here that the last day at my current job will be October 6, 2005. I am not sure what the next full step will be, but I will be focussing my full attention what I have been passionate about for the past few years. Rather than spending a few hours every evening and weekends on my passions, it will become my full-time job. The details will show themself in the next few weeks and months. I need the time to persue some options and have time to think about and consider others.

For the last couple years I have joked I commute to my day job, but telecommute to my private life. Well, my private life is where most of the Model of Attraction, Personal InfoCloud, Local InfoCloud, and folksonomy work takes place. Pieces of this work make it into the day job, but not enough to keep me excited or engaged. I am really wanting to see more great work and products that easily functions for people across devices, across platforms, and is easy for real people to use and reuse.

The world has been shifting to a "come to me web". We are seeing the easiest way to make this easier for people attract what they want this is to learn what each person has an interest in, as well as what their friends and peers have interests in. This will help the findability of information and media for people, but the real problem is in the re-findability of that same information and media for people so they can have what the want and desire at their finger tips when they want it and need it. We have all of the technology needed to make this happen, but it needs research, quick iterative development, and removing the walls around the resources (information/media, unwarranted device restrictions (American cell companies have created the failure of the missing robust mobile market), and unwarranted software restrictions). Paying attention to people and people's interactions is the real key to getting things right, not trying to beat your competitor (focussing on the wrong goal gets the poor results). Make the products people need that solve problems people have (with out introducing problems) and you will have a winner. People have so many needs and desires and every person is different so one solution will not fit all and we should never make things just one way.

These will be a long few weeks with more small steps for me. There is a lot to get done and to consider in the next few weeks. In this is preparing for speaking and traveling on top of the other needed work to be done to prep for this next step. I will pop back up and fill you in when I know more. but, the count down has begun.

If I Gave Awards...

I have been a big fan of Mac OSX Hints for quite some time. After this past week and some oddities with a couple of things, Mac OSX Hints is my first stop in solving or taking proactive steps. Not only does the site provide solutions to nearly everything I have ever run across, but it also explains the issues at hand so I have an even better understanding of the system. Awesome.

Barcamp UK

It looks like the UK has caught barcamp fever in the manifestation of barcamp UK. This is utterly brilliant how this is spreading.

I have a small design gathering I went to last year in Amsterdam and will be attending again this year in Berlin. Last year's utterly wrecked me in a wonderful way. All of the work and playing with ideas and solutions to problems that were manifesting on the web were echoed by others and it was a great experience that gave me more energy to pursue my Model of Attraction and Personal InfoCloud work of designing across platforms and devices for people to use and reuse information more easily. One of the areas that has been problematic is the integrating desktop broadband and mobile use of the same services and information/media. Many people have been finding the Personal InfoCloud a good framework to think and design for this reality and one of the areas where this is really of interest of late is Europe (hence, my three trips there and four conferences where I will be presenting).

Best of luck to Suw as she leads the way. Go help her as you will be quite glad you did.

BarCamp is Rocking the Free World

I started following BarCamp on IRC, Flickr, and streaming video. Today I was able to participate in one of the discussions. This is one of the better things I have done lately directly on the web.

It has not been perfect as people go outside and gather, but nobody takes the streaming camera. It is like not having legs, or other communication means.

Go follow along. You are invited.

Passion and the Day-to-day

This has been an up and down month so far with health, work, technology, and time. In general 2005 has been a rough year for respiratory issues already for me as I am nearly 3x the normal problems for a full year. These issues zaps energy and fogs the brain (something I really loathe).

The day-job is muddled in past problems, issues that have been plaguing people and have been solved years ago, but where I am resources and bureaucracy keep the long past current. Outside of the day-job I am working with the now and future, which I have really been loving. I have been working on responding back to many questions that have come in through e-mail about possible work and helping people through problems grasping and implementing efficiencies for current web development, folksonomies, and Personal InfoCloud related items.

I have also been working on my presentation for WebVisions, which involves completing it, tearing it apart and nearly starting over. To date I have nearly 25 hours working on this presentation, mostly integrating new material and editing out past content. This is in contrast to day-job presentations, which take me about an hour to build.

In a sense I am still time traveling on my daily commute. The gap is about four to six years of time travel in each 40 minute to hour commute. This is really wearing on me and it is long past time to move on, but I have not had the time to put forward to nail down the essentials for moving my passion to my day job (time and family needs that have filled this year).

So today, I was quite uplifted as my subscription issue of August 2005 MIT Technology Review arrived. The cover topic is Social Machines and I am quoted and have a sidebar box. That was up lifting as it relates to my "real work". This is right up there with Wired's Bruce Sterling article on folksonomy and Thomas Vander Wal.

Now the real work continues. If you are in Portland for Web Visions or just there in general later this week, please drop me a note and I will provide my contact info. If you are not in Portland and would like me to come to you and discuss and help along these topics please contact me also.

Social Machines in MIT Technology Review

In the August issue of MIT Technology Review in Wade Roush's cover story on Social Machines (posted on Wade's site) I get a nice quote. The article is well worth the read, even worth picking up the issue when it hits the stands. The article covers the social, mobile, and continuous computing world that some of us live in and many more will be doing soon. Those of us working at the front of the curve are working on ways to make it smoother for those who will follow along soon.

Convergence and the seamless transfer from stationary computing to continuous computing leads to drastically different interactions with information and media. We are already seeing the shift of people using mobile phones as just a voice communication medium to one that includes text and media interactions, or the from people listening to their mobile phones to looking at their mobile phones. Three years ago I made this shift and I was extremely frustrated as I had many more desires than my mobile phones could assuage. But, it is getting better today even if it takes more human interaction than is really needed to sync information, let alone have moved close to me (or whomever is the wanting to have the information or media stay attracted to themselves or have attracted in certain situations). It is this that is my focus of the Model of Attraction and the focus of the Personal InfoCloud.

One in a World of Many More

Ben Hammersly points out the doom and gloom around Grokster is missing one clause, which is in the U.S. Just because things are borked in the U.S. does not mean that the rest of the world is broken. The U.S. is one country, whose government lacks foresight, but there are many many more countries out there that have not mangled foresight.

Wade Roush and 10,000 Brianiacs

I have been following Wade Roush' continuousblog since its inception a few weeks ago. Continuousblog is focussing on the convergence that is finally taking place in the information technology realm. I had a wonderful conversation with Wade last week and have been enjoying watching his 10,000 Brainiacs evolve in 10,000 Brianiacs, Part 1; 10,000 Brainiacs, Part 2; 10,000 Brainiacs, Part 3; and soon to be 10,000 Brianiacs, Part 4.

Wade's concept of "continuous computing" fits quite nicely in line with the Personal InfoCloud as we have access to many different devices throughout our lives (various operating systems, desktops, laptops, PDA, mobile phone, television/dvr, as well as nearly continuous connectivity, etc.). The Personal InfoCloud focusses on designing and developing with the focus on the person and their use of the information as well as the reuse of the information. It is good to see we have one more in the camp that actually sees the future as what is happening to day and sending the wake-up call out that we need to be addressing this now as it is only going become more prevalent.

Super Spam Build-up

Super spam build-up. Thursday night I did my weekly pull of my stored "junk" e-mail, which was more like 10 days of build-up. I had found some legitimate bounced e-mail during my past round when I scanned through the mess, so I was saving up until I had a little time to visually parse through the pile. This time I had 31,000 items in the junk mail bin. I did not even look in the output bin this time, I just did a straight push to delete and dumped the trash.

If you sent something that you did not get a response on that you believe should get a response lets try this again. Send it. I have around 15 e-mails I have been working on longer responses to, but am going to be sending, "I got it" responses then put it in my longer response queue.

O'Reilly Radar

I am adding the new O'Reilly Radar to my RSS aggregator to follow for a while to see if it is worth adding to my regular links page, which needs some pruning and planting. The Radar is a blog focussing on what four people at O'Reilly believe is new and interesting to them.

I found the link through a folksonomy feed, but found the developer mistook categories and general tagging for folksonomy and weighted tag use visualization for folksonomy. Both categories and tagging are very helpful tools, while weighted visualizations are already seeming passé due to over and improper use (sparklines are far more useful as are just having a numeric value). Folksonomy is not a tag applied by the content generator is is applied by the content consumer so the consumer can come back to find the information more easily. I like the irony that O'Reilly did not think a book on folksonomy would be needed, but they can not get it right on their own site (or their developer liked the buzz word and nobody knew any better).

What the do have is worth watching.